Logistics Operations resume example

• Reconciled SAP shipment records with warehouse scans to trace logistics exceptions across the supply chain; separated late carrier events from missing inventory movements before assigning corrective actions.
• Used root-cause analysis for continuous improvement of dock-to-stock time, comparing arrival, receipt, and put-away timestamps; changed the receiving handoff where the longest controllable delay occurred.
• Reconciled warehouse scans with carrier manifests, investigated short shipments by handoff point, and checked the next dispatch cycle for the same exception pattern.
• Built a warehouse management SOP using scan-event data analysis, mapped the process flow and assigned each exception to an owner in a RACI chart before testing the shift handoff.
• Owned a warehouse exception review using scan timestamps, reducing missed dispatch cutoffs from 11 to 3 in the next four-week sample.
• Designed a supply-chain handoff check with safety staff, resolving conflicting pedestrian and pallet routes before the revised warehouse layout was approved.

• Redesigned pick paths for 3 high-volume zones using travel-time observations. Kept the lower-effort process in place after handoff.
• Reconciled order quantities, receipt records and supplier commitments, flagged a lead-time change before the planned delivery, and documented the agreed recovery schedule.
• Reviewed a short shipment against the purchase order, packing list and receipt record. Confirmed the physical quantity before changing system stock and coordinated the remaining delivery without creating a duplicate order.

• Introduced exception queues for aged, split, and address-risk orders
• Created synthetic purchase, shipment and receipt records with a late delivery and a quantity mismatch; reconciled the event timeline before assigning responsibility to a supplier, carrier or receiving process.
• Compared recovery options against required dates, transport cost and inventory availability; recorded the assumptions behind an expedite decision and the evidence needed to close the exception.
• Owned the synthetic inventory review using scan and order timestamps, resolved a duplicated replenishment request and completed a reconciled dispatch plan.

Relevant coursework: Financial accounting, statistics, operations management, organizational behavior

• Published an independent planning note using the simulated inventory case, explaining lead-time assumptions, safety-stock tradeoffs and the evidence required to reschedule an order.